H2O Wireless is dedicated to keeping you safe and connected throughout this situation.
Connection is important now more than ever with calls and video chat replacing our usual social activities. Change has affected our lives at every level.
Make sure to stay in touch with friends, family and loved ones as we journey through these uncharted waters together. We are here to provide you with enduring service in the course of this event.
As we continue to monitor the impact of COVID-19 across our lives at home, at work, and in our communities, we will take every possible action to ensure your safety and connection. The safety of our customers, retail partners, and employees is our highest priority.
Stay up to date with the latest safety guidelines by visiting the Centers for Disease Control and Prevention website.
Recharge online here by credit card or PIN number.
Discounts are available by signing up for AutoPay or by purchasing 3 or more months of service.
Give us a call at 1-800-643-4926 to recharge your service by phone. We are waiving our customer service fee for phone recharges during this time of uncertainty.
H2O Wireless airtime is available at 7-Eleven, Family Dollar, Rite Aid, and Speedway. Find a store here.
If you do not have a credit card, you can recharge by buying airtime in store at an H2O Wireless authorized retailer or by buying a prepaid Credit Card and using it to recharge.
Upgrade your plan in My Account to get more data every month or add rollover LTE data with LTE Data Top Up.
Share everyday moments overseas with your loved ones. Monthly Unlimited plans include unlimited international talk to 70 countries.
Sign up to AutoPay to receive a 10% discount every month or recharge for 1-12 months.
Upgrade your plan in My Account to get more data every month or add rollover LTE data with LTE Data Top Up.
At this time, no. All orders are currently being shipped and delivered on schedule. You will be alerted with any delays.
Yes, H2O Wireless monthly plans include unlimited talk to 70 countries, unlimited international text, and international talk credit for countries worldwide. Learn more here.
You can recharge by buying airtime in store at an H2O Wireless authorized retailer or by buying a prepaid Credit Card and using it to recharge. H2O Wireless airtime is available at 7-Eleven, Family Dollar, Rite Aid, and Speedway. Find a store here.
Activations and H2O Wireless service are still functioning normally. If you are having any issues, please contact customer service.
Customer Support Hours:
Monday-Friday – 9 AM – 11:30 PM
Saturday & Sunday – 9 AM – 11 PM